Clear about
your information
This policy explains how M&W Plumbing & Heating Engineers Ltd handles information submitted through this website
Privacy policy
Last updated: July 2026
Information we collect
When you request a quote or contact M&W, we may collect your name, email address, telephone number, property or project details and the content of your enquiry
Online enquiries
M&W uses its TradeHQ enquiry page, powered by Tradify, to collect project details and optional file uploads Information submitted there is processed through that service so the team can review and respond to your enquiry
How we use it
We use this information to respond to enquiries, prepare quotations, arrange work, maintain customer records and meet legal or regulatory obligations We do not sell personal information
Website measurement
Once enabled, privacy-conscious analytics may collect limited technical information such as device type, pages viewed and approximate location Non-essential tracking should only be enabled in line with the site’s cookie controls
Sharing and retention
Information may be shared with trusted service providers or professional advisers where necessary to operate the business, deliver agreed work or comply with law Records are retained only for as long as reasonably required for these purposes
Your rights
You may ask for access to, correction of or deletion of personal information, subject to applicable legal requirements Contact admin@mandwplumbing.com with a privacy request
Data controller
M&W Plumbing & Heating Engineers Ltd, Don Bridge, Rue du Pont Marquet, Jersey JE3 8JG Telephone 07797 921 818